If your StringKing head breaks within six (6) months from the date of original retail purchase, StringKing will replace it and expedite the delivery of your new head for free.
StringKing heads are warranted against any major cracks, bends, or breaks; manufacturing defects; anything that would deem the head unplayable or significantly affect performance. StringKing will not replace a head if it meets any of the following criteria: intentional alterations (pinching, baking, bending, cutting) or deliberate misuse; any minor nicks or scratches; normal wear and tear; purchases from unauthorized dealers.
Please fill out StringKing's return request form to obtain a Return Authorization Number at https://stringking.com/support/warranty/submit-claim/.
Please call StringKing Customer Service at (310) 795-4424 or email returns@stringking.com for assistance.
For more information please visit https://stringking.com/support/warranty/.
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