TRUE HZRDUS Heavy Composite Lacrosse Box Shaft

TRUE Sports will provide a one-time repair or replacement within 6 months from the original date of purchase (“Warranty Period”) for lacrosse handle breakage that occurs during normal playing conditions provided the following conditions are met:

The return was handled properly per the TRUE Sports return process as outlined below:

*Handle Limited Warranty Exclusions:

The warranty date is considered effective from the date of receipt for products sold directly to the end user through an authorized True Temper Sports retailer.

Return of the Product

To replace a broken product, contact True Temper Sports directly, not your True Temper Sports retailer. Please follow the steps below so that they can begin to process your claim.

• Fill out the Warranty Return form online.
• True Temper Sports will evaluate your return authorization request.
• If it meets their policy requirement, True Temper Sports will send you a return authorization number (RA) within 5 business days.
• Once an RA number is issued, all broken products must be received by True Temper Sports within 14 calendar days. Otherwise the RA will expire, the warranty return will be revaluated and a new RA will be issued, if eligible.
• After True Temper Sports has authorized the return, please send your product and RA number via a prepaid, insured, traceable method to ensure a safe and documented delivery.

To initiate your return, please visit truesportslacrosse.com/warranty-returns/