Epoch Lacrosse Dragonfly Pro shafts are warranted to the original owner when purchased from an Authorized Retailer for the period of one (6) months against defects in materials or workmanship under normal game playing conditions typical of the sport of Lacrosse. Chips scratches and dents, are to be expected and are not covered under the manufacturers limited warranty. Slip/Grip is expected to wear and will vary by player to player.
If an Epoch Lacrosse shaft fails due to a material or manufacturing defect, Epoch offers a 1-time replacement with the same product or one of similar or higher market value.
Epoch will use best efforts to replace custom shafts with “same” or “similar” graphics, however Epoch does not inventory custom products and cannot guarantee an exact replacement.
Please email Epoch Customer Service at warranty@epochlacrosse.com obtain a Return Authorization.
For more information please visit https://www.epochlacrosse.com/warranty/.
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